Frequently Asked Questions
Everything you need to know about your Treasure Keeper experience.
What shipping methods do you offer?
We provide standard, expedited, and priority shipping options. Most orders are processed within 24-48 hours and delivered within 3-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products covered by a warranty?
Yes, every item at Treasure Keeper comes with a standard 12-month manufacturer warranty against defects to ensure your purchase is protected.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.